​ ​

Delivery Policy

 

Box Menswear logistics warehouse is based in the United Kingdom, and we work incredibly hard to get your order packed and delivered to you in the fastest possible time. 

 

We currently have 2 delivery options available for customers in the United States:



Standard USA Shipping - $5.99

5 - 8 working days


Orders placed with Standard Shipping will be dispatched with USPS / Landmark courier service or USPS / Royal Mail International Priority. 


The service offers delivery to your home address within 5 - 8 working days. 


This is the most economical shipping service we offer, and as the UK time difference is ahead of the USA, we ensure all USA orders are packed first every morning and despatched to the USA before you’ve likely even woken up. 


Whilst we often beat the quoted 5 - 8 working days delivery time, especially in city areas, in a small number of cases shipping can take longer for reasons out of our control, such as delays caused by extreme weather events, strikes & industrial action & inspections by Customs and Border Protection, or government agency checks on mail


Great news is you will NOT be charged any additional charges or taxes for goods we send you so long as your order is below $800 USD even if the shipment is inspected by US CBP they’re just ensuring nothing dangerous or illegal has been sent via the mail. 

 

 In wake of the recent Coronavirus outbreak, couriers worldwide have experienced delays. We are continuing to dispatch orders from our warehouse daily and are monitoring the situation with our couriers closely to get orders to our customers as soon as possible.



Super Express / Rush Delivery - $24.99

1 - 3 working days


If you want or need your order fast then the excellent news is we’ve partnered with DHL to introduce a new Super Express delivery service and we really can in some cases delivery your order the NEXT DAY after ordering! 

 

Absolutely all orders placed before 14:00 GMT are dispatched the same working day if you chose the Super Express DHL service. That means your order could be on it’s way to you before you’ve even woken up! 

If you’ve already ordered and want to track your order, you can do this instantly using Facebook Messenger. CLICK HERE and you will be redirected to Messenger where you can see the latest update - https://m.me/boxmenswear?ref=track-package

 

Route 

Box Menswear is proud to partner with Route, the leader in package protection and tracking solutions. By selecting Route+ at checkout your order will be protected from damage, loss*, or theft. In the unfortunate case that your order never comes or is broken upon arrival, you can easily file a claim with Route and receive a replacement or be fully reimbursed. We are excited to offer this service to you and we highly recommend you use Route+ package protection at checkout. *Claims for packages marked "delivered" must be filed after 5 days and before 15 days from the date the package was marked "delivered." Claims for packages presumed to be lost (where the status is not "delivered") must be filed after 7 (20 for international) days and within 30 days from the last checkpoint.

 

 

 

Left Continue shopping
Your Order

You have no items in your cart