Delivery Policy
Box Menswear logistics warehouse is based in the United Kingdom, and we have a dedicated team who work around the clock to ensure your order is with you as quickly as humanly possible!
BLACK FRIDAY UPDATE NOV 2025
Black Friday is one of the busiest and most exciting times of the year at BOX Menswear. Our customer service and warehouse teams are working extended hours to ensure all orders are processed and dispatched as quickly as possible.
Due to the high volume of orders, there may be a short delay in dispatch times. We are currently aiming to dispatch all orders within five working days, and we appreciate your patience and understanding if any unforeseen delays occur during this period.
We thank you for your support and look forward to getting your order to you soon.
Premium USA Shipping - $9.99
3 to 6 Working Days
Orders placed with standard shipping will be dispatched via Royal Mail or FedEx International Connect Plus
This is the most economical shipping service we offer, and as the UK time difference is ahead of the USA, we ensure all USA orders are packed first every morning and despatched to the USA before you’ve likely even woken up.
Whilst we often beat the quoted 3-6 working days delivery time, especially in city areas, in a small number of cases shipping can take longer for reasons out of our control, such as delays caused by extreme weather events, strikes & industrial action & inspections by Customs and Border Protection, or government agency checks on mail.
US DUTY & CUSTOMS
Shop with Box Menswear with confidence, knowing there are no extra costs when your parcel arrives in the USA. We handle all customs duties, taxes, and import fees, so the amount you see at checkout is exactly what you’ll pay.
GIFT BOXES;
You may see on social media or marketing materials various gift boxes that Box Menswear manufactures. These are not automatically included in orders or included in the purchase, unless stated so in the product description (ie a Mystery Box of which a gift box forms part of the contents). These gift boxes are very sparse and cannot be sent out upon request.
COMBINED ORDERS;
On rare occasions, orders may be combined together on the online platform Box Menswear uses to produce shipping labels.
If a customer places consecutive order within a short span of time, any outstanding unprocessed orders on the system may be merged together into one shipment.
This is beneficial to the environment as it means less packaging is used, and ultimately less carbon emitted. Furthermore, high value orders (as a result of combined orders) may have their postal shipping service automatically upgraded, resulting in a quicker time frame.